Shipping Policy

At Melanie, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping and returns policy before placing your order.

 

Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, holidays, or peak seasons, processing times may be slightly longer.

 

Shipping Rates

• Free Standard Shipping is available on all orders over $120 (before taxes and after discounts).
• Orders below $120 will be charged shipping based on the destination and shipping method selected at checkout.

 

Delivery Time

Estimated delivery times vary depending on your location:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): Delivery times will be displayed during checkout.

Please note that delivery times are estimates and may be affected by weather, carrier delays, customs processing, or other unforeseen circumstances.

 

Store Pickup

We also offer Free Store Pickup.

• You will receive an email notification once your order is ready for collection.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

 

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Melanie is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.